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Application Engineer / Electronics Specialist

Location: Minneapolis
Posted on: September 14, 2017

Job Description:

Job DescriptionWe are seeking a Printed Electronics Product Specialist - Substrates to join our team! You will support the Membrane Switch, RFID, Wearables, and Coaters markets in North America selling PET, PEN, Polycarbonate, Pressure Sensitive Adhesive and other substrates in this market to grow sales for INSULECTRO.INSULECTRO, the largest national distributor of Printed Circuit Board and Printed Electronics materials is seeking a Printed ElectronicsSubstrate Specialist to be based out of our Eden Prairie branch. The individual will focus on maintaining the existing customer base and developing new business within North America and will work with current INSULECTRO technical Account Managers and assist in developing new opportunities and taking them to won & Buying. In addition, the Substrate Specialist will work with Product Management to assist in product development and supplier support. We are looking for the perfect fit of education, experience and attitude that matches our company culture and enhances our service level to our customers and our suppliers.

Responsibilities include:

  • Generate new and repeat sales by providing product and technical information in a timely manner and by maintaining customer relationships
  • Provide technical support to customers and sales team through knowledge of product, samples, and data sheets
  • Providing training seminars to Technical Account Manger and Distribution Sales Managers at INSULECTRO
  • Support INSULECTRO activities by attending and participating in trades shows, symposiums, industry and customer events
  • Support Product Management team in identifying new product INSULECTRO should add to product portfolio
  • Partner with representatives and manufacturing to further penetrate customer base
  • Work with Inside sales (DSM) teams to continue to develop increase MCM percentages
  • Service North America and increase sales by value selling, cross-selling, up-selling, add-on sales & offering promotional sale inventory
  • Visit customer sites and provide excellent customer service and satisfaction while increase sales output
  • Partner with internal departments such as product management, supply chain, purchasing, etc., to ensure timely delivery of product and ensure product is on hand
  • Work with TAM’s, DSM’s, product management team and materials group in forecasting material requirements and interface with customers on needs
  • Educate customers about terminology, system tools and features, and benefits of products to improve product-related sales and customer satisfaction
  • Review quotes, orders, and returns; provide accurate information regarding availability of in-stock items
  • Plan and prioritize sales calls, sales visits, pricing decisions, etc to maximize usage of time management, utilize salesforce.com in establishing opportunities in the full sales cycle from Discovery to Won and buying
  • Ability to change gears instantly and adapt to different environments; good communication skills with individuals of all levels; able to take rejection and be highly competitiveSkills/Qualifications:
    • Self-motivated business professional who is driven to succeed and is results orientated
    • Technically competent in substrates for the Printed electronics industry and can troubleshoot customer issues and provide a path forward in correcting manufacturing process
    • Minimum 5 years outside sales experience or technical support in the printed electronics industry
    • Four year degree Engineering or Business
    • Proven sales/business development record
    • Excellent communication and interpersonal skills
    • OEM Experience a plus Company DescriptionINSULECTRO is the leading supplier of advanced engineered materials used to fabricate complex multilayer printed circuits boards (PCB) and other electronic interconnect system. The company has 10 sales and distribution center across the United States to support the quick turn requirements of its customers. Products include Isola copper-clad laminates and prepregs, copper foil and CAC®, DuPont Riston dry film photo-resist, DuPont Pyralux® flexible laminate and coverlays, PCB process chemistry, L.C.O.A backup, entry for drilling PCB's including proprietary Slickback® and Bullseye(TM), Integral Technology, Inc. new Zeta (TM) product offering for improved thermal management of rigid PCB's, and Pacothane's lamination assist materials. Insulectro truly is a "one-stop source" for printed circuit board material requirements and technical support solutions.

      Keywords: , Minneapolis, Application Engineer / Electronics Specialist, Engineering, Minneapolis, Minnesota

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