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Customer Support Manager

Company: VirtualVocations
Location: Rochester
Posted on: November 2, 2024

Job Description:

A company is looking for a Customer Support Manager who is highly motivated and results-oriented.



Key Responsibilities:

Answer live phone calls via a 24/7 support line
Perform real-time troubleshooting of customer-reported issues
Monitor and analyze multifamily and commercial heating systems remotely


Required Qualifications:

1-2 years of direct customer management experience in a service job, customer support, account management, or sales role
Fluency in Spanish is required
Passion for real estate and/or energy efficiency
Willingness to work longer hours during peak seasons
Ability to build long-term relationships with a diverse range of customers

Keywords: VirtualVocations, Minneapolis , Customer Support Manager, Executive , Rochester, Minnesota

Click here to apply!

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