Full-time Registration Specialist

Company: Rivers Edge Hospital
Location: Saint Peter
Posted on: April 1, 2025

Job Description:

Position Title: Full-time Registration Specialist

Location: 1900 N SUNRISE DR, USA, Saint Peter, MN, 56082


Base Pay: 17.60 - 25.10 / Hour

Description: Description

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Register patients and verify patient demographics and up-date as indicated, including verification of billing information.
• Assist patients with ambulatory difficulties.
• Answer telephone and route as appropriate.
• Coordinate paper work and distributes necessary forms to various departments.
• Maintain work area and lobby in neat and orderly manner.
• Maintain confidentiality and privacy in matters relating to patient/family.
• Adhere to River's Edge Hospital & Clinic policies and procedures.
• Maintain levels of quality that meet or exceed customer expectations through process improvement and a team oriented approach.
• Work with other staff to ensure that departmental goals and objectives are met.
• Report accurately and timely to those who require information.
• Work Excellian Registration work queues as assigned.
• Initiate problem-solving and conflict resolution skills to foster effective work relationships with peers.
• Attend meetings as required.
• Provide good communication and works effectively with co-workers, other departments and staff to ensure departmental goals and objectives are met.
• Arrive and leave work on time.
• Perform work as assigned/required.
• Maintain current awareness of changes in departmental and River's Edge Hospital & Clinic procedures and events by reviewing routed and posted information.
• Schedule patients from Emergency Department requiring IV Therapy as needed.
  Departmental Responsibilities
  
  • Maintain cash drawer.
    Other Duties
    
    • Maintain working knowledge of facility fire and disaster plans, accurately and efficiently perform duties in the event of drills and related actual situations.
    • Participate in facility committees and work teams as appropriate.
    • Maintain confidentiality of patient, physician and employee information.
    • Assist in the orientation and training of new employees and/or students.
    • Complete special projects and perform other related duties, as assigned.
      Relationships
      
      • Reports directly to the Patient Financial Services Manager.
        
        Requirements:
      • High school graduate or GED.
      • Prefer one year work experience, preferably in a medical office setting.
      • Knowledge of medical terminology desirable.
      • Experience with computers and other office equipment.
      • Excellent skills in oral and written communication, including grammar, spelling, and use of punctuation.
      • Ability to manage a complex work environment.
      • Ability and willingness to exhibit behaviors consistent with principles for services excellence.
      • Typing ability of 50 wpm.
      • Ability to maintain effective relationships with patients, employees and the public.
      • Ability to work with limited supervision while following directions given.
        
        
        
        
        
        PIb5b7f7d49b8e-37248-36494982

Keywords: Rivers Edge Hospital, Minneapolis , Full-time Registration Specialist, Other , Saint Peter, Minnesota