Experience Designer

Company: INSPYR Solutions
Location: Minneapolis
Posted on: April 4, 2025

Job Description:

Title: Experience Designer

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Industry: Banking
Duration: 8+ months
Location: Minneapolis, MN or Atlanta, GA or San Francisco, CA or Concord, CA
Rate Range: $65- $71/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Description:

Accessibility (sometimes shortened to A11Y) Experience Designers ensure that prospects and customers (internal and external) with disabilities experience the same level of service and functionality as those without disabilities. The ideal candidate will apply existing guidelines, laws, regulations, and best practices to projects that exceed customer expectations while solving for business needs.
The Accessibility Experience Designer is a key stakeholder during the design, prototyping and defect analysis processes, including creating and validating accessibility user stories, evaluating prototypes, reviewing designs and wireframes, as well as creating materials to educate others about accessibility. In addition, this candidate will partner with our business lines to ensure the user experience (UX) we present to consumers is accessible and meets bank standards.
The A11Y Experience Designer candidate has a good understanding of digital accessibility for the design, evaluation and remediation of defects / issues by analyzing digital products for accessibility issues. They have the potential to lead collaborations with experience architects, developers, researchers, product owners, test teams and designers to find workable solutions and to ensure specifications are clearly defined. They are familiar with manual and automated testing techniques using multiple tools. The candidate should have good communication and presentation skills along with a strong awareness of UX design best practices.
Experience Designers are customer obsessed in developing human-centered experiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers.
Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals across the entire user journey.
Leverages human-centered design methods (design-thinking, service design, research/insights, etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success.
Performs competitive analysis of direct/indirect competitors and monitors the marketplace for new trends to inform the research and design process.

Essential Functions:

Serve as a digital accessibility consultant for the design, and evaluation and remediation of design-related defects / issues by analyzing digital products for accessibility. Collaborate with Experience Designers and Content Experience Designers, developers, researchers, product owners, test teams and designers to find workable solutions and to ensure specifications are clearly defined.
Review products using manual and automated techniques to ensure we design accessible products.
Collaborate with teams to determine road maps to reach desired results.
Assist with research and coordination of response to consumer feedback.
Actively participate in design and testing protocols.
Collaboratively partner with Experience Design peers (Experience Designers and Content Experience Designers) and partner UX Researchers to create world class customer experiences
Develop guidelines for architects, designers and developers to aid in compliance with the current version of the Web Content Accessibility Guidelines (WCAG). Engage in quality audits and assist with remediation roadmaps where necessary.
Partner with business analysts, developers, accessibility consultants, testers, product owners and compliance specialists to translate requirements into experience architectures
Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon layout, design and interaction patterns
Mentor others on the use of assistive technology from the user's perspective.
Collaborate in the development and implementation of outreach and training for designers, developers, content providers, product owners, business line representation and internal employees.
Remain abreast of trends and developments in the area of web, application and software accessibility / inclusion.
Formally observe user interviews and usability sessions
Work concurrently on multiple tasks or projects in an agile environment

Basic Qualifications:

Bachelor's degree, or equivalent experience
One to three years of related work experience

Preferred Skills/Experience:

Knowledge of user experience design best practices, interactive design principles, guidelines, and relevant policies, including current web accessibility standards.
Advance Knowledge of semantic HTML desired
Experience in the appropriate use of ARIA markup desired
Knowledge of JavaScript is a plus
Experience with JAWS, NVDA, iOS VoiceOver, and/or Android Talkback, Advanced user of these tools is preferred
IAAP Certified Professional in Accessibility Core Competencies (CPACC) a plus
Web Accessibility Specialist (WAS) Certification a plus
Familiarity of design thinking process and framework, and familiarization with workshop and co-creations desired
Experience with user-centered design from concept to delivery
Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations. Internal facing systems experience a plus.
Experience collaborating with large teams
Great communication, facilitation and presentation skills
Ability to problem-solve and work independently

Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more!


About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

Keywords: INSPYR Solutions, Minneapolis , Experience Designer, Other , Minneapolis, Minnesota