Rebate Processor (Hybrid Schedule)

Company: System One
Location: Minneapolis
Posted on: April 10, 2025

Job Description:

System One is actively recruiting for a Rebate Processor for a contract position located in Minneapolis, MN.

Learn more about the general tasks related to this opportunity below, as well as required skills.

Rebate Processor will support This role may be a bit broader because we cross function between two teams demand response and energy efficiency which are both operational teams supporting the DSM umbrella.

Rebate Processor Responsibilities: Responsible for residential saver switch and AC Rewards, which is a smart thermostat program. That's our biggest volume of work orders; last year, we did about 40,000 saver switch work orders.
Work indirectly through Salesforce and/or email, with the third-party vendors.
Responsible for commercial saver switch work orders; this resource might do both, however, the responsibility would be supporting saver switch residential, commercial and AC rewards work orders.
Responsible for ensuring that the customers are eligible for the program that they are signing up for (energy efficiency program or demand response program.)
Ensure that they have the right equipment to participate and then making sure whether the dollars that we're sending or the incentives that were paying are accurate.
Working from a shared queue within Salesforce so that the work is spread across the team, working from oldest to newest. There are several dashboards within Salesforce to track progress.
Work collaboratively with their team in daily chats to ensure work is efficiently and effectively completed.
High volume especially in the summer, June through maybe October.
During downtime, this resource will also be supporting some pilot programs; testing, etc. in addition to wind source enrollments that might come through.


Rebate Processor Requirements: Very high-volume shared queue environment.
Must possess strong attention to detail and analytical skills in addition to strong communication skills.
Previous data entry experience.
Strong organizational skills.
Experience working within a collaborative/cross functional team within a large corporate/professional environment.
Must have proficient skills with Salesforce
Strong proficiency with Microsoft office applications, mainly Excel
Knowledgeable with PDF's, scanning and being able to use email, Team's, etc.
Strong attention to detail as well as analytical skills; with entering information into SalesForce and other databases.
Experience processing work order with third party vendors.
Experience processing rebates applications.
Utility experience is a plus.


Work Schedule: Fully remote T, W, Th & F. In the office on Monday - Located at 414 Nicollet Mall in Minneapolis.
Contract Duration: 12-Months
Hourly Pay Rate: $27.00/hr.


Ref: #191-Eng Amarillo (Precision)
Ref: #195-Eng Zachry (Precision)
Remote working/work at home options are available for this role.

Keywords: System One, Minneapolis , Rebate Processor (Hybrid Schedule), Other , Minneapolis, Minnesota