IT Technician
Company: EMR USA Metal Recycling
Location: Sauk Rapids
Posted on: September 12, 2024
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Job Description:
IT Technician Becker, MN, USA Req Wednesday, August 14, 2024
About Us:
EMR is one of the world's leading metal recycling companies with a
history spanning decades. At EMR, our employees are the heart and
soul of our organization. We are committed to creating a workplace
that prioritizes the well-being and safety of everyone. Our company
provides a supportive and inclusive community where everyone's
ideas and contributions are valued. We believe in teamwork and
collaboration. Our mission is to provide our customers with
efficient and reliable metal recycling services while minimizing
the environmental impact of our operations. EMR recycles ten
million tons of material annually, everything from beverage cans to
aircraft carriers. We work with a wide variety of metals including
copper, aluminum, brass, and stainless steel and can recycle it
into more than 200 different types of new sustainable raw
materials. EMR offers our team a competitive salary and a
comprehensive benefits package, including health insurance,
retirement plans with company match, wellbeing benefits, employee
assistance program and more. Join us and be a part of a team that
puts people first! Join a global leader in the Metal Recycling
Industry!
What We Offer:
--- Career advancement and on the job training
--- Paid time off and 9 paid company holidays
--- Comprehensive benefits including medical, dental, vision, and
EAP
--- 401k with Company match The core business hours are Monday -
Friday, from 8am to 5pm Primary Location 12432 Energy Drive SE.
Becker, MN with travel to other locations as needed Overview As a
Field Technician you will be the primary support for all technical
issues onsite at our (16) locations spread across MN, WI, and ND.
You will independently solve most issues you face with minimal
supervision and escalate the remaining issues to a higher level
only when necessary. You must be skilled in resolving issues
remotely and interacting positively with coworkers on the phone. As
field-based support is required, a high level of professionalism
and presentation is important as well. Role Responsibilities
Answer, evaluate, and prioritize requests for assistance from
employees experiencing problems with hardware, software,
networking, telephone, and other computer related technologies.
Setup and install new IPhones, IPads, desktop and laptop equipment
according to our standards ensuring proper installation of cabling,
operating systems, and appropriate software. Resolve the majority
of technical issues without additional assistance Provide proper
follow-through to ensure issues are resolved to satisfaction
Provide after-hours, on-call emergency support as needed Document
and update installation, configuration, deployment and maintenance
procedures Promote Information Security within the business Soft
Skills Excellent communication skills (written and verbal) Highly
self-motivated 1st Class customer service skills An ability to
quickly diagnose and troubleshoot software and hardware issues
Desirable Skills MCP, CCENT, and A+ Certifications HP and Cisco
software and hardware experience Knowledge of Cisco or other Voice
Over IP systems EMR USA Metal Recycling provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws.
E-Verify is a registered trademark of the U.S. Department of
Homeland Security. This business uses E-Verify in its hiring
practices to achieve lawful workforce. Other details
Keywords: EMR USA Metal Recycling, Minneapolis , IT Technician, Professions , Sauk Rapids, Minnesota
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