Field Technician (Minnesota)
Company: SEB Professional
Location: Minneapolis
Posted on: April 1, 2025
Job Description:
Position Title: Field Technician (Minnesota)
Location: Minneapolis, MN 55401, USA
Job Category: Installers
Req ID: FIELD001392
Schedule: Full Time
Posted:Feb 26, 2025
Job DetailsDescriptionClose to you anywhere in the WorldGroupe SEB
is the global reference for small domestic appliances, cookware and
professional coffee with its portfolio of 35 emblematic brands such
as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF.
Present in 150 countries, we produce in more than 40 industrial
sites and sell 11 products per second. We believe in the richness
of diversity and aspire to create an inclusive and stimulating work
environment where our more than 30,000 employees can grow and give
their best.SEB Professional is a subsidiary of Groupe SEB. At SEB
Professional North America, we are a leader in the professional
coffee machine industry, offering three equipment lines: Schaerer,
WMF, and Curtis. Our innovative coffee machines are trusted
worldwide and can be found in a variety of settings, including
hotels, restaurants, coffee shops, and convenience stores.You've
likely enjoyed coffee from our machines at McDonald's, Dunkin',
Chick-fil-A, Peet's, or Tim Hortons. Join us in delivering
exceptional coffee experiences worldwide.Hourly Rate: $25 + COL
based on cityWhat we will achieve together :Join our dynamic team
as a Field Technician and play a crucial role in delivering
top-notch support and solutions to our clients. This position
offers an exciting opportunity to work hands-on with cutting-edge
technology in diverse environments, ensuring optimal performance
and customer satisfaction. If you are a problem-solver with a
passion for technology and a knack for working independently, we
invite you to bring your expertise to our growing company.Key
Responsibilities :
- Install, maintain, and troubleshoot equipment and systems in a
field environment at various customer locations
- Ensure proper operation of equipment by performing regular
maintenance and repair activities
- Record detailed reports of all maintenance activities and
repairs
- Gather and analyze data from environmental sensors
- Provide support to customers, including coordination of
arrival, communication of repair, and appropriate user/site
training
- Perform quality assurance tests and inspections
- Follow safety procedures and regulations
- Perform pre- and post-job inspections of equipment
- Maintain accurate and up-to-date records of maintenance
activities
- Troubleshoot and repair systems in accordance with
manufacturer's service standards
- Develop and implement a customized preventative maintenance
plan based on assessment of customer's site, volume, and needs
- Regular communication with administration and field service
team Bring your competencies :
- High school diploma or equivalent; associate degree or
technical certification preferred.
- Proven experience as a field technician or similar role.
- Strong technical knowledge in relevant industry equipment and
software.
- Ability to read and interpret technical manuals and (electrical
and hydraulic) schematics
- Proficiency with diagnostic tools and equipment, including a
multimeter (AC/DC voltage, amperage, ohms).
- Excellent problem-solving skills and attention to detail.
- Strong communication skills for interacting with clients and
team members.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel frequently and work flexible hours.
- Physical ability to lift and carry heavy equipment.
- Familiarity with safety protocols and procedures.
- Basic computer skills, including proficiency in Microsoft
Office Suite.
- Ability to maintain accurate records and documentation.
- Strong customer service orientation.Physical Requirements:
- Retail foodservice location that requires basic knowledge of
the food and safety and food hygiene
- Ability to travel overnight and flexibility to travel to and
from multiple locations (possible weekends)
- Repetitive lifting of up to 75 poundsOverview:
- Type of employment: Full time - Non-Exempt
- Must reside no more than 2 hours from the Minneapolis area
- Workplace type: On-site at customers' businesses / Travel /
Opportunity to travel to different state on project basisWhy SEB
Professional North America?Whether working in one of our offices,
or flexing between the two, we offer a number of benefits and perks
to support you and your family. Please ask your recruiter for
additional details regarding our benefits.
- Medical, Dental and Vision insurance - Generous Employer
Contribution
- Competitive 401(K) program w/ 9% employer contribution
- On-site Gym
- Life insurance
- 12 Paid Holidays
- Other voluntary benefits and discounts programsEqual Employment
Opportunity (EEO)SEB Professional is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and
will not be discriminated against on the basis of disability. For
more information, please see OFCCP Equal Employment.
PI8d54a6e722b9-37248-37037217
Keywords: SEB Professional, Minneapolis , Field Technician (Minnesota), Professions , Minneapolis, Minnesota
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